Privacy Policy

1. Introduction

At Hire Skip Bin Now, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Full name
  • Contact details (phone number, email address)
  • Service address and postcode
  • Booking details (bin size, waste type, delivery preferences)
  • Payment details (processed securely via third-party providers)

We may also collect non-personal information such as:

  • Browser type and device information
  • IP address
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

Your information is used to:

  • Process and manage skip bin bookings
  • Communicate with you regarding your booking or enquiry
  • Provide customer support
  • Improve our website and services
  • Send service updates or promotional offers (only if you opt-in)
  • Comply with legal and regulatory obligations

4. Sharing Your Information

We may share your information with:

  • Delivery drivers and service partners to fulfil your booking
  • Payment processing providers
  • IT and website service providers
  • Legal authorities if required by law

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyse website traffic
  • Improve functionality and performance

You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online platform can guarantee complete security, and you provide information at your own risk.

7. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Hire Skip Bin Now
Website: https://hireskipbinnow.com.au/
Email: care@hireskipbinnow.com.au
Phone: 1300 108 029

11. Compliance with Australian Privacy Laws

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the handling of personal information.